MAORONG warrants its LED Panels & LED Linear to the purchaser against Manufacturing defects in material or
workmanship for a period as specified under the enclosed Product Warranty Matrix:
LED Panels & Linear LEDs
“ Warranty Period” will begin at the date of original Product purchase from either MaoRong,or an authorized Distributor/Dealer. MaoRong will repair or replace product covered under this warranty with components of MaoRong's election or discretion. Advances in technology my lead to “better or advanced”products being changed for replacement.
This Warranty is further conditioned on the purchaser contacting MaoRong during the warranty period between normal business hours to review issue and initiate the Return Material Authorization (RMA) process. This must be done prior to the return of any defective product. Only MaoRong manufactured products may be returned through the Maorong RMA process. No defective products, Maorong or otherwise, will be returned to purchaser. The RMA form must be legible and completed in detail prior to approval for return. The Maorong Warranty is further conditioned and will only apply to products that are properly installed. This includes wiring and connection to proper approved components and product working environments. This Warranty is void and does not apply to products that fail as a result of neglect, mistake, misuse, alteration, or that is improperly installed and implemented. This includes but is not limited to: improper wiring, installation under improper and non-approved operating environments such as temperature, humidity or voltage conditions; improper installation using components that are not approved or are not Maorong manufactured products.
Installation and usage of LED Panel Lights & LED Linear Lights should only be completed in association and complete knowledge of all necessary and related codes, standards and instructions of installation. It is the responsibility of the purchaser to obtain all necessary approvals and to understand the product’s intended use and all relevant instructions, recommendations, and guidelines for the proper installation and use of any product and related “manufactured products,” used in conjunction with. The accuracy and completeness of any of any statements, technical information and recommendations in any form of product literature or instructions are not guaranteed, are not part of this Warranty, and does not in any way constitute a warranty. The purchaser for suitability of installation and full implementation must determine potential applications and installations independently.